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1. Tips for sending messages

If the GPS light blinks red, SPOT does not have a clear view of the GPS satellites and your message may not have been sent. Retry sending your message by moving to an area with a clearer view of the sky for proper operation. If your GPS light blinks red a ...

2. Will SPOT Connect work better than other SPOT devices?

Just like all electronics, as technology evolves certain aspects of products become easier to use or include more features. SPOT Connect offers an extraordinary user experience and is based off SPOT technology that has saved thousands of lives since its i ...

3. Is cell service required to use SPOT Connect?

No! Because SPOT uses 100% satellite technology independent of cellular, SPOT works around the world or in your back yard. See the coverage map at findmeSPOT.com.Note that SPOT Connect is not a phone. It sends one-way text/type via satellite and only work ...

4. What happens if my smartphone battery dies or I lose my smartphone?

SPOT Connect has an on device SOS button for stand-alone emergency operation if you encounter a life-threatening emergency.

5. Can I receive messages with SPOT Connect?

SPOT Connect can only send messages through the application. It sends one-way text/type via satellite and only works once you have downloaded the application and registered a subscription to use the app. You cannot receive messages.

6. How does SPOT Connect Work?

7. Is there an additional charge for Type & Send Messaging?

Yes. For detailed information please see Type & Send.

8. Type and Send

Type & Send allows custom messages to be created from your SPOT device that are delivered over the satellite network to emergency personnel, your personal contacts, or selected social networks from virtually anywhere regardless of cellular service.

9. How many Predefined Messages do I have available to send with SPOT Connect? How many characters in each message?

Configure up to 14 Predefined Messages of up to 120 characters each. You can change these wherever you are in Wi-Fi, Internet or cellular coverage.

10. Can you put the Spot Connect in Track Progress mode and then turn off the phone? Will the Spot Connect continue to send location information once the phone is turned off?

Yes, in fact this is a great idea to help you save battery life on your phone. Once you have successfully engaged a SPOT Message mode on the smartphone, the phone can be turned off and the messages will still continue to transmit from their message cycle ...