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SPOT Subscriber Terms and Conditions

Mon, 25 May 2009 21:00:00 -0700

Effective: October 14, 2011. Spot LLC reserves the right to change these terms and conditions at any time. Updates will be posted to http://www.findmespot.com.

NOTICE TO USER: PLEASE READ THIS CONTRACT CAREFULLY. BY USING ANY PRODUCT SOLD BY SPOT LLC (INDIVIDUALLY REFERRED TO AS THE “SPOT PRODUCT” AND COLLECTIVELY REFERRED TO AS “SPOT PRODUCTS”) AND THIS SERVICE, YOU ACCEPT AND AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITA

What is the battery life of the SPOT Satellite GPS Messenger?

Thu, 19 Nov 2009 21:00:00 -0800

To obtain reliable performance use only AAA Energizer Ultimate Lithium 8x batteries (L91). For optimal performance, please try and utilize SPOT in locations with a clear view of the sky with the logo side up.Extreme heat/cold and trying to send messages indoors or under extreme canopies can drain on battery life. If the On/Off indicator light blinks red this is a warning your battery is about to die. Always carry extra batteries with you. Test your SPOT device before each trip by sending a Check-in/OK mess

Tips for sending tracking messages

Tue, 12 May 2009 21:48:21 -0700

Tracking is an additional service that is not part of the basic subscription. Make sure you have subscribed to Tracking before trying to send messages of this type.Take SPOT outside and make sure it is well away from any buildings that might block signal to any horizon where the satellites might be at the time.Turn the unit on, wait 2 seconds, and hold the OK button until the light is no longer solid and begins blinking together with the ON/OFF button. This cycle should last 24 hours or until cancelled. If

Tips to help send your first SPOT Check-OK message

Tue, 12 May 2009 22:36:08 -0700

Take SPOT outside and make sure it is well away from any buildings that might block signal to any horizon where the satellites might be at the time.Turn the unit on, wait 2 seconds and press, do not hold, the OK button and the light above it should begin blinking together with the ON/OFF button.The lights should blink together for the entire 20-minute cycle. If at any time the lights begin blinking alternately, move the unit to a different location because it is telling you that it cannot obtain a GPS fix.

At the very least, what is the minimum service level that I need to subscribe to?

Sun, 03 May 2009 08:00:00 -0700

The required satellite service subscription is:$99.99 USD (one year) Basic Service Satellite SubscriptionIn addition, there are several recommended services that most subscribers choose. For the latest available pricing and recommended services please see United States pricing and Canada pricing. For all other countries, please go to http://www.findmespot.com and select your country of purchase.Please note, there are no monthly service options available.

What is the battery life of SPOT Connect?

Thu, 24 Feb 2011 00:47:08 -0800

To obtain reliable performance use only AA Energizer Ultimate Lithium 8x batteries (L91). The Power LED on SPOT Connect will blink red when the batteries have less than 100 transmissions remaining. Colder conditions and extreme heat can impact battery life. Always carry extra batteries with you. Test your SPOT device before each trip by sending a Check-in/OK message.When utilizing new AA Energizer Ultimate Lithium 8x batteries (L91) you can anticipate the following battery life:All battery life estimates a

SPOT Shared Page XML Feeds

Fri, 26 Oct 2012 08:00:00 -0700

SPOT API Support: api_support@findmespot.comKnown Issues:None - All API features are fully functionalAs of Monday, May 6th, the following elements changes will go into effect:Battery State will be sent along with most message types, not every message will have it, but most of them will. It has two states. Examples:GOODLOWModelID will also appear in the XML. Values:SPOT3

I've lost my SPOT User Guide. Where can I see it online?

Thu, 14 May 2009 08:00:00 -0700

The North American User Guide is available for your download here by clicking on the following countries:United StatesCanadaFor User's Guides in other languages, please contact Customer Service. The SPOT Customer Care team is committed to delivering excellence in
service. Our team is available Monday - Friday from 8:00 am to Midnight
EST
to provide answers to any questions you might have about the SPOT
system, service and products. If you would like more information on
SPOT, please call Customer Service at

Tips for receiving your email and SMS notifications for OK and HELP messages

Tue, 12 May 2009 21:53:00 -0700

SPOT sends all North American email and SMS messages via email. This means to send a cell phone a text message, we email 1234567890@yourcellprovider.com and then they relay that to your recipients.Some email providers see noreply@findmespot.com and depending on their policies may put our messages into a Junk mail folder or simply discard them without notifying anyone. If the messages are rejected, then Customer Care can determine this with you.If your recipient does not have text messaging enabled for thei

Are there different models or generations of hardware/software? Or are all units the same?

Mon, 01 Jun 2009 21:00:00 -0700

There are currently two different SPOT Satellite Messengers. The SPOT Personal Tracker and the SPOT Satellite GPS Messenger. The latter is smaller and lighter and offers enhanced functionality. For more information please see http://www.findmespot.com. Periodically there are "software" releases that enhance the login experience and the web capabilities of SPOT on https://login.findmespot.com.