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21. How many covered Roadside Assistance/Towing Events am I eligible for each year?

You are eligible for up to five (5) covered Roadside Assistance/Towing Events per year.SPOT Assist Roadside Service is currently available only in the United States and Canada. ...

22. What happens if I go past five (5) Roadside Assistance Events in a year?

A tow truck will still be dispatched but you will be responsible for any required payments.SPOT Assist Roadside Service is currently available only in the United States and Canada. ...

23. What does SPOT Assist Roadside include?

Customers with SPOT Assist Roadside are entitled to: Roadside assistance throughout the 50 United States, Washington DC, Canada and Puerto Rico.Up to five (5) towing/roadside assistance events per year at 50 miles per tow per incidentExtrication, accident ...

24. What are the limitations of SPOT Assist Roadside?

Roadside Assistance is to be used only for roadside services; it is not to be considered an emergency response service. Roadside Assistance is not an automobile liability insurance contract, a warranty or a physical damage insurance contract.SPOT Assist R ...

25. What should I do if I am stranded on the road and I am injured or my life is in danger, including due to the risk of exposure or hypothermia?

Press the 9-1-1 button.

26. I just purchased SPOT Assist Roadside Service, how do I make it work?

If you have subscribed to SPOT Assist Roadside Assistance, place your SPOT messenger so that it is lying on its back, logo-side up, with a clear view of the sky.To turn on SPOT, press the ON/OFF button. Wait at least 2 seconds.To send a message, press and ...

27. Can I use the HELP button for other purposes beside Roadside Assistance?

Important Notice: Once the HELP button is enabled for roadside assistance use, you will not be able to share the HELP button function to contact your friends and family. The HELP button will only work for roadside assistance.SPOT Assist Roadside Service i ...

28. Once a tow truck is dispatched for Roadside Assistance, where does it go to?

Since Roadside Assistance is designed for disabled vehicles, the tow truck dispatched by NSD will go to the location of the initial GPS fix received and look for the vehicle within 300 meters of this initial location. NSD will not monitor GPS location upd ...

29. What types of roadways do I have to be on to qualify for Roadside Assistance?

Your vehicle must be within 100 meters of a regularly maintained roadway. The NSD Roadside Assistance Service is not offered in roadless areas regularly not traveled, such as vacant lots, beaches, open fields or other places that are hazardous for tow tru ...

30. Who is the service provider for Roadside Assistance?

All 24-hour Roadside Assistance provided by Nation Safe Drivers (NSD).SPOT Assist Roadside Service is currently available only in the United States and Canada. ...