Quick Jump
Go
Rss Categories
There are no subcategories in this category.
Subscribe to category
  • Top››
  • My Account(36)
1. How long are my messages stored in my web account?

Messages are stored for 30 days. You can see all of your messages from the last 30 days by clicking on Set Filter on your messages tab and adjusting the filter to 30 days.

2. My OK messages are not arriving to my contact’s AOL email address. What should I do?

Some AOL users have had success getting messages to come through if they put noreply@findmespot.com in their address book. This tells the AOL junk mail filter that these messages are welcome.

3. How can I change the time? My TimeZone is not set correctly.

You can modify the default timezone for your SPOT messenger account. Log into your account on https://login.findmespot.comClick on the "Account" tab. Then click on the "Preferences" link that is now shown just under the account tab.The account preference ...

4. Is there a way to bookmark the SPOT web service directly?

Yes. You can directly access the SPOT web service at https://login.findmespot.com.

5. What is the timeout period for my account when logged in?

When you are logged in or when you are registering, the no-activity timeout is 30 minutes. The exception to the timeout is on the Messages tab. This auto-refreshes periodically and keeps you logged in.

6. If I already have another SPOT device, can I add a SPOT Connect to my account and use that for my SPOT Messaging?

Yes. You can add SPOT Connect or any other SPOT device to your existing account. However, in order to be active on the satellite network, each SPOT device must have its own service subscription. If you only want to keep one device active on your account, ...

7. How to add or edit contacts/messages?

To add/edit your contacts and your messages, log into your account, click on Looking to configure your Device Settings? You will see the gray bars, click on the EDIT button on the far right and then add/delete emails or mobile numbers. You can also edit t ...

8. How long does my adventure data stay on my SPOT Adventures account once created?

Your Spot Adventures data will remain on the server and will not be deleted even if you deactivate your SPOT account.  However, you will no longer be able to sign-in to access the features and editing available through your SPOT account.

9. How do I set up my SPOT Adventures account?

Your SPOT Adventures account is created when you activate your SPOT device. To access your SPOT Adventures account simply login using the same user name and password you use to login to your SPOT account.

10. I cannot login to my Spot Adventures account or I've been locked out

If you try to login unsuccessfully too many times, your account will be locked for security.  To unlock your account, please contact SPOT Adventures Customer Support: https://www.findmespot.com/en/contactus/index.php. ...