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  • My Account(24)
1. I cannot login to my Spot Adventures account or I've been locked out

If you try to login unsuccessfully too many times, your account will be locked for security.  To unlock your account, please contact SPOT Adventures Customer Support: https://www.findmespot.com/en/contactus/index.php. ...

2. Will SPOT work with the Australian phone system?

For areas outside of the United States and Canada, SPOT offers its Premium Short Message Service (SMS).  SPOT’s premium Short Message Service (SMS) is used to send text messages to mobile phones. For locations outside of the United States and Canad ...

3. My OK messages are not arriving to my contact’s AOL email address. What should I do?

Some AOL users have had success getting messages to come through if they put noreply@findmespot.com in their address book. This tells the AOL junk mail filter that these messages are welcome.

4. How many HELP or OK contacts are allowed under each section?

You may add up to 10 unique email or SMS contacts to your OK list and 10 to your HELP list. Contacts can be any combination of E-mail and SMS.

5. I have created an account on the login.findmespot.com website, why does my username/password show invalid when I try to log in?

If the username/password indicate that they do not exist, the account may not have been created and "timed out" due to the length of time taken during creation. Prior to creating your account, make sure that you have all information necessary so that you ...

6. How do I reset my password?

Go to https://login.findmespot.com and click on "forgot your password". You will be asked for your user name and secret answer. Once both fields are answered, you can submit the page. SPOT will send you an email with your new password. From here, go to ht ...

7. Can I have more than one message profile?

A SPOT Message Profile is a way for you to personalize your OK and Help Messages and which friends and family those messages are sent to. You can set up multiple message profiles in your account. For example, you could set one message profile called "Busi ...

8. I've noticed several different documents that talk about confidentiality and privacy, which document covers what services?

The privacy policy available on http://www.findmespot.com applies to the main, unsecured section of our website.  Separate confidentiality policies apply to secured sections of the website (such as your login account) and other services (such as SPOT ...

9. How to add or edit contacts/messages?

To add/edit your contacts and messages, log into your account, click on Device Settings, and then click on your SPOT device. You will see a Message Profile section, click on the message you want to edit and then edit/add/delete contact email and mobile n ...

10. Facebook “General Error” when attempting to Link your SPOT

If you are an Administrator of multiple Facebook pages, a "General Error" may occur when attempting to link your Spot messages to your Facebook account. This FAQ will show you how to remove yourself as an Administrator from Facebook. From the hom ...