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1. What is the difference between TowBoatUS and VESSEL ASSIST and how do I know which one I should get?

Both are trademarks of BoatUS. TowBoatUS is the service provider in the eastern United States and VESSEL ASSIST provides service in the western United States. Together they form the nation’s largest network of towing companies. They are organized by Boa ...

2. What does the service level on my Membership Card mean?

This amount represents the amount that BoatUS will pay for provided services. It is NOT a deductible. You are responsible for all charges in excess of your chosen service level.Towing services are provided by TowBoatUS except in the following states – C ...

3. What is the BoatUS Towing Program?

It is a promise by the Association to provide excellent Member satisfaction, assistance and towing services (which entails 24-Hour Dispatch, On-the-Water Towing, battery jumps, fuel deliveries, and soft ungroundings) without charge up to a Member’s spec ...

4. Is my BoatUS Towing Service valid wherever I boat?

Yes. BoatUS Towing Service follows you and your boat. No matter where your homeport is or where you keep your boat. If you’re within a TowBoatUS or VESSEL ASSIST service area, BoatUS will provide for towing service up to your selected service level. Eve ...

5. Do I have to join BoatUS to get towing?

Yes. BoatUS is a membership organization. In addition to towing services you will be part of the world’s largest association of over half a million recreational boaters which has provided savings, services and representation on Capitol Hill for over 40 ...

6. Can I use another towing company to tow my boat?

Yes, when outside the country and within the U.S if dispatched by BoatUS through the 24-Hour Dispatch Center. BoatUS has a fleet of over 600 tow boats contracted and ready to go. When you call the National Dispatch Center, you will receive assistance from ...

7. What’s so special about BoatUS Towing Dispatch?

The 24-hour National Dispatch Center is open and staffed all day, every day, 365 days a year with BoatUS employees to answer questions and dispatch towers. The Center can be reached by cell phone, VHF radio or via a Coast Guard relay. BoatUS has the large ...

8. How do I know whether I need salt or freshwater Unlimited Towing?

Freshwater Unlimited Towing applies to all inland lakes and rivers up to the point where the water becomes “brackish” (water which includes some salt). There is no limit on the number of lakes or rivers you can boat on. If you use your boat on both Fr ...

9. When the Guide doesn’t list any BoatUS Service Provider or other approved companies in my area, whom should I use?

When you contact the National Dispatch Center at 800-391-4869, the dispatcher can check to see if any approved towing companies have been added to your area since The Guide was published. If there are still no towers in your area, the dispatcher will use ...

10. During off season in the North (known as lay up period where most boats aren’t in use) is TowBoatUS or VESSEL ASSIST available?

TowBoatUS and VESSEL ASSIST are on call 24/7 during normal boating seasons. In some areas in the Northern US, the towers may pull their boats for the off-season due to weather conditions. Our 24-Hour Dispatch Center is available year round by calling 800- ...