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1. BoatUS On-Water Towing Service Agreement

BoatUS On-Water Towing Service AgreementThis Agreement is applicable throughout United States, Canada, Bahamas and Reimbursement Worldwide.BoatUS ON-WATER TOWING provides a range of benefits and PAID SERVICES to an enrolled MEMBER in good standing, 24 hou ...

2. I use my boat for charter fishing and diving (or I deliver boats for a dealer). Can I use my BoatUS Towing Service for that boat?

The BoatUS Towing Service applies only to a “recreational boat owned, borrowed or chartered” by the Member. Once a boat is used for hire, for commercial purposes, or the Member is a paid captain, the boat or Member is considered commercial. In these c ...

3. Is it true that towing companies bill from the time they leave their dock to the time they return?

Yes. Towing companies begin charging for their service from the moment they get underway. Even after you are already safe and sound in your slip, the clock doesn’t stop until the tow boat has returned to its home dock. Remember to take that into conside ...

4. Can I upgrade my towing service level at any time during the year?

Yes. You may upgrade your towing service option at any time during your membership year. Upgrading your towing option during the first six months of your membership year will require that you pay full price for the desired towing service level option. Upg ...

5. If my vehicle or trailer should breakdown while trailering, will the Trailer Assist program pay to have my vehicle and/or boat trailer towed?

The Trailer Assist program will have your vehicle and trailer towed to the nearest repair facility or safe location up to 100 miles from the location of breakdown!Towing services are provided by TowBoatUS except in the following states – CA, OR, WA, AZ, ...

6. If my vehicle gets stuck on a boat ramp, will the Trailer Assist program provide for assistance?

BoatUS will dispatch a towing service to assist with the retrieval of your trailer.Towing services are provided by TowBoatUS except in the following states – CA, OR, WA, AZ, NV & BC – where services are provided by Vessel Assist. Customers must ha ...

7. If my boat trailer breaks down and my boat is not on the trailer, will you provide for service?

As long as you are in the process of either picking up the boat or have just dropped off the boat and are taking the trailer back to your storage facility or home. The boat does not have to be on the trailer for BoatUS to provide for the service call.Towi ...

8. If I get a flat tire on my trailer and do not have a spare, will BoatUS pay to have a tire delivered and replaced?

BoatUS Trailer Assist program will make every effort to find a company to deliver a tire. But, if after reasonable efforts we are unsuccessful, we will send a service provider out to have your boat trailer hauled to the nearest repair facility or place of ...

9. If I lock my keys in my vehicle while trailering my boat, will BoatUS send someone to assist?

If you lock your ignition key in your towing vehicle (while trailering your boat), we will dispatch service to attempt recovery of your keys. The program does not provide payment for recovery of boat keys.Towing services are provided by TowBoatUS except i ...

10. If my vehicle runs out of fuel while I am trailering my boat, will the Trailer Assist service provide for fuel delivery?

Trailer Assist will provide payment for the delivery of fuel. The actual cost of the fuel is the Members responsibility. State regulations on fuel delivery vary and may be restricted or not available.Towing services are provided by TowBoatUS except in the ...