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1. How do I make a call with the SPOT Global Phone?

To make a call with the SPOT Global Phone, your phone must be activated and you must be outside, with a clear view of the sky.To place a call:Turn your SPOT Global Phone on The antenna must be rotated, extended and pointed straight up to the sky.To r ...

2. Which commercial satellite network does the SPOT Global Phone use?

SPOT uses the second-generation Globalstar network. Globalstar is the first mobile satellite service provider to successfully launch and deploy a second-generation satellite constellation.   

3. Is there a video explaining how to use my SPOT Global Phone?

Yes. See below.

4. Why, when activating my SPOT Global Phone, was I not charged any taxes?

When you activated your SPOT Global Phone, you may have noticed that no taxes were charged at the time of activation. The taxes will be calculated post activation and will appear on your next month’s bill. The taxes will automatically be billed to you ...

5. How do I charge my SPOT Global Phone battery?

The SPOT Global Phone battery can be charged in your phone by using the included wall charger or by using the optional vehicle charger. You should always carry a backup battery. What is the battery life of the SPOT Global Phone ...

6. Where do I find my SPOT Global Phone number?

The SPOT Global Phone number is located on the sticker on the top of the box. In Canada, the phone number will start with 403. In the United States, the phone number will start with 254. You can also find your number on your phone by pressing “Me ...

7. Accessing Your SPOT Global Phone Voicemail

From your SPOT Global PhoneEnsure that you have a clear view of the sky and away from any obstructions.Rotate and extend the antenna and turn your phone on.Dial *86 and press the Send button.You will now have access to your voice mail.From a Touchtone ...

8. How do I receive a call with the SPOT Global Phone?

To receive a call on the SPOT Global Phone, your phone must be activated, powered on, and you must be outside, with a clear view of the sky with the antenna extended.The antenna must be rotated, extended and pointed straight up to the sky.To raise the ant ...

9. Where can I find a copy of my SPOT Global Phone bill?

Your monthly or annual SPOT Global Phone bill will be available in your SPOT Account. To login to your SPOT Account, visit https://login.findmespot.com. Choose the billing tab to review your bills. Please note, monthly service fees, overage charge ...

10. How will my SPOT Global Phone charges appear on my credit card?

All SPOT Global Phone charges will appear on your credit statement from Globalstar. SPOT is a wholly owned subsidiary of Globalstar.