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  • SPOT Trace(20)
11. Is there a video explaining how to use my SPOT Trace?

Yes. See below.

12. What do I do if I believe my asset is, in fact, being stolen?

In the event that you receive a movement alert that is unauthorized and you believe your asset is being stolen, contact your local authorities immediately and alert them of the situation. Be prepared to supply them with the latitude and longitude of your ...

13. How do I power my SPOT Trace?

The SPOT Trace is compatible with the following power sources: • (4) AAA EnergizerTM Ultimate Lithium 8x batteries (L92) – installed• (4) AAA EnergizerTM NiMH rechargeable batteries (NH12) – sold separately• Line power with a 5v USB connection ( ...

14. How do I replace the batteries in my SPOT Trace?

Follow these steps to replace the batteries in your Trace: Loosen the screws to open the back cover. Install 4 AAA EnergizerTM Ultimate Lithium 8x batteries or NiMH rechargeable batteries. Replace cover ensuring that the gasket is lined up and free of d ...

15. How do I perform an initial system test for my SPOT Trace?

After activating service and powering on SPOT Trace, perform an initial system test to evaluate: your messaging system, the chosen location of the unit (ensuring the unit has clear line of sight to the sky and can transmit messages) and profile settings. ...

16. How do I mount the SPOT Trace?

Follow these instructions to properly mount your SPOT Trace: Use the reversible mounting bracket, double sided industrial strength tape, adhesive grip pad or adhesive hook and loop tape (all included) to affix the SPOT Trace to your asset The placement o ...

17. How does Trace tracking work?

With SPOT Trace, you can track your asset in near real-time, providing a virtual breadcrumb trail of your asset's location. GPS locations will be sent on predetermined tracking intervals based on your selection in your SPOT Trace account. Get the most out ...

18. What is Suspended Track mode?

SPOT Trace is designed to only send track messages when it detects movement. When it is stationary for more than five minutes, Trace will enter Suspended Track mode. It will automatically send one more track message from the resting location as part of th ...

19. Will I have to pay text messaging charges if use the text message alert function on my SPOT Trace?

Standard text messaging charges from your mobile phone provider may apply. Check with your mobile provider for details.

20. How do I clean my SPOT Trace?

Follow these general rules when cleaning the outside of your SPOT Trace:• Make sure the power is off• Use a damp, soft, lint-free cloth and avoid excess moisture near buttons or openings• Do not use aerosol sprays, solvents, alcohol or abrasives• ...