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  • SPOT X(29)
1. What is the character limit for email and text?

The maximum is 140 characters for email and text.

2. Why does my character count go down so quickly when I used a typed-in contact?

Because of the larger number of characters that need to be available for email addresses, the address characters are counted as part of the message. You can avoid limiting your character count by adding Contacts before sending your message.

3. Will SPOT international customers have MDNs corresponding to their country?

Yes; eventually. Brazil will have their own numbers; Europe will have a European number (from France); South Korea and Japan will have their own number. USA and Canada currently have their own numbers.

4. Does S.O.S. work on a Flex plan during a period of suspension?

The S.O.S. feature will only be available on the device with an active subscription. The S.O.S. feature will not be available when the service is suspended.

5. Why did it take several minutes to send my messages?

The Spot X sends redundant messages to improve the delivery probability of those messages. This process may extend the amount of time a message is delivered but other variables may also delay the message delivery time like: Obstruction Spot X Antenna O ...

6. Does the S.O.S. message take priority in the messaging queue?

Yes, the S.O.S. message will always abort other messages in the messaging queue.

7. How do I know if my message was sent?

Your sent messages will be displayed in the Messages screen. The Check-In Message will not display the texts sent, but only the GPS coordinates and date/time it was sent. You also can view your sent messages in your SPOT MyAccount. Before heading off the ...

8. Where do I find my ESN and Mobile Device Number?

The ESN and Authorization Code can be found on the SPOT X device by selecting System Settings and scrolling to and selecting SPOT X Info. The ESN can also be found on the bottom of your SPOT X retail box or on the back of your device.

9. If sending 3 separate messages, how long will it take for the Spot X to send all messages?

The messages are sequential and as soon as Message 1 is acknowledged, Message 2 will start. If Message 1 is not acknowledged or the SPOT X does not receive the acknowledgement, it will continue sending Message 1 up to five times for redundancy to improve ...

10. How quickly does the message go out after pushing a button?

Once the device has acquired a GPS fix, messages are typically sent out to their destination in 2 to 5 minutes.