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  • SPOT X(23)
1. When you receive a message, does it deduct from your message count if you do not open the actual message?

Yes; if you received it or you sent it, it counts. Obviously, not if you are on the unlimited plan.

2. How long does it take to fully charge the SPOT X?

4 hours using the wall charger we provide. It takes longer to charge on the computer.

3. How long will the power light blink green before going idle?

5 minutes. It will blink unless it’s in sleep mode/idle mode or turned off.

4. Why are there six screws on the back of the device?

For RMA purposes. i.e. battery replacement

5. Who is the SMS delivery partner?

It is Syniverse.

6. How are SMS messages routed and delivered?

The same way all of the SMS text messages are delivered; through an SMS server.

7. Will we ever have false delivery issues?

It’s possible you may get unsolicited text messages. There is a text blocker within My Account to help prevent this.

8. How does international SMS messaging work?

At this time, there are no additional fees for SMS texting. Globalstar reserves the right to change this policy.

9. How current is the text message use counter in the online SPOT account?

Within 1 hour.

10. How long does the device take before it powers off if you do not activate a feature?

It doesn’t power off; it goes into sleep mode/idle mode after 5 minutes.