We recommend the unit be suspended so that if it is recovered or a replacement unit is purchased then an ESN swap can be done to change around the SPOT unit that you have on your account.

Please contact Customer Service to suspend your account at
Phone:
1 (866) OK1-SPOT
1 (866) 651-7768
From outside of North America:+1 (408) 933-4518
E-Mail: customerservice@findmespot.com

If the contract is deactivated, then the only way to activate again is to pay for another year of service.