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1. What happens if my smartphone battery dies or I lose my smartphone?

SPOT Connect has an on device SOS button for stand-alone emergency operation if you encounter a life-threatening emergency.

2. Can I receive messages with SPOT Connect?

SPOT Connect can only send messages through the application. It sends one-way text/type via satellite and only works once you have downloaded the application and registered a subscription to use the app. You cannot receive messages.

3. How does SPOT Connect Work?

4. Is there an additional charge for Type & Send Messaging?

Yes. For detailed information please see Type & Send.

5. How many Predefined Messages do I have available to send with SPOT Connect? How many characters in each message?

Configure up to 14 Predefined Messages of up to 120 characters each. You can change these wherever you are in Wi-Fi, Internet or cellular coverage.

6. Finding the best location to send a message?

The ideal environment or location to send a message from your SPOT device would be a horizon to horizon view of the open sky.  There are two satellite constellations that require a line of site to your device to acquire your GPS location and transmit ...

7. Can I send a message while tracking?

While tracking with your SPOT you will be able to send Custom or Check-in/Ok messages.  If a Help or SOS message is sent from your device with tracking mode enabled, tracking will stop as the Help / SOS messages take message transmission priority.

8. How do I share my tracking with other people?

To share tracking in near real-time, we recommend creating a share page from within your SPOT account and sending the link to your contacts.  If you prefer to share your location information after you finish your trip, creating a SPOT Adventure will ...

9. I sent a message from my SPOT and have already received it, why is my device still transmitting?

SPOT devices are not able to confirm successful delivery of messages.  In everyday conditions it is expected for some messages to be blocked by environmental factors (trees, buildings, hills, etc).  Messages sent from your device will send multi ...

10. How SPOT Works?

SPOT products transmit short 1.5 second one-way messages on either 1611.25 MHz in North America and portions of Central America or on 1616.25 MHz throughout the rest of the world.  These frequencies are just above the GPS L1 frequency (1575.42 MHz) u ...