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  • SPOT Gen3(55)
1. When will I receive a movement alert?

Movement alerts are notifications sent from your SPOT device to your contact list indicating your device or asset is in motion.  Tracking mode must be enabled on your device.In order to receive a movement alert, the feature must be enabled from your ...

2. I sent a message from my SPOT and have already received it, why is my device still transmitting?

SPOT devices are not able to confirm successful delivery of messages.  In everyday conditions it is expected for some messages to be blocked by environmental factors (trees, buildings, hills, etc).  Messages sent from your device will send multi ...

3. Is there a character limit for my Check-in/OK, Custom, and Help message?

You may customize the messages in your Check-in/OK, Custom, and Help messages from the device settings page in your SPOT account.  The character limit for messages is 110 characters.

4. How can I determine if the SPOT device transmissions affect the aircraft’s navigation electronics?

Turn on the SPOT device and place it in Tracking mode. If the aircraft navigation system starts to have momentary interference issues at the same intervals that the SPOT device is transmitting Tracking messages, then the SPOT device must be moved or turne ...

5. Why does my device turn off?

The SPOT Gen 3 was designed with efficiency in mind.  As a means to ensure your device will work when you need it the SPOT Gen 3 will turn off after 1 hour of inactivity or one hour after completing a cycle of activity.

6. If I lend my SPOT to a friend or family member, and they use the SOS feature, who is liable for the expense?

The individual who benefits from the emergency service will be liable for the cost associated with the rescue efforts.We recommend that users take full advantage of the GEOS membership benefit.

7. Is my SPOT device considered a Portable Electronic Device by the FAA?

Yes, when SPOT products are used on an aircraft, they are considered a Portable Electronic Device (PED).  Per 14 CFR Part 91.21, the pilot is ultimately responsible for approving the use of any Portable Electronic Devices on their aircraft and must b ...

8. Can I send a message while tracking?

While tracking with your SPOT you will be able to send Custom or Check-in/Ok messages.  If a Help or SOS message is sent from your device with tracking mode enabled, tracking will stop as the Help / SOS messages take message transmission priority.

9. How will I know when my battery is low?

The SPOT Gen 3 power LED will intermittently flash red to indicate a low battery.  In addition, messages that are displayed in the My Locations page of your SPOT account will have a low battery icon in the status column.

10. How can the SPOT interference be prevented in aircraft?

In many cases, keeping the SPOT device at least 12-18 inches away from any navigation equipment or GPS antennas will resolve the problem.   This can be difficult in smaller planes as many pilots want to place the SPOT device on the glare shield. ...