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41. How do I update my device settings?

SPOT Gen3 requires a device settings update anytime you change your Track interval or, if you opt-in for Movement Alert or Dock Mode. When a device settings update or firmware update is available for your device, an orange starburst will appear on your SP ...

42. What format does SPOT use for its GPS coordinates?

SPOT uses the Global Positioning System datum: World Geodetic System 84, or WGS 84, expressed in the decimal degrees coordinate format. For example, SPOT headquarters in Covington, LA would appear as Latitude 30.43312 and Longitude -90.08694. To convert y ...

43. What is Movement Alert and how do I activate it on my SPOT Gen3?

Movement Alert allows you to use your SPOT Gen3 for asset tracking. When you opt-in for Movement Alert, you will receive notification by email or SMS if your SPOT Gen3 detects motion. Movement Alert turns on after your device is stationary for longer than ...

44. What is the battery life of the SPOT Gen3?

SPOT Gen 3 has approximately twice the battery life of the SPOT Satellite GPS Messenger.For reliable performance, use AAA Energizer® Ultimate Lithium 8x batteries (L92), NiMH rechargeable batteries, or line power. Using USB line power will NOT charge rec ...

45. How should SPOT be positioned for best accuracy and results?

The satellite antenna lies directly under the SPOT logo. For best results, position the unit so the SPOT logo is facing up towards the sky in a horizontal position with a clear view of the sky. For tracking, try securing your SPOT on top of the shoulder s ...

46. Is SPOT water resistant?

SPOT has been designed and tested to survive the harshest environments. That includes water, which means that SPOT is water resistant. SPOT is tested to IPX7, water resistant to a depth of 1 meter for 30 minutes. In addition, SPOT must remain watertight o ...

47. How quickly will a message go out after pushing a button?

After your GPS location has been acquired, messages may reach their destination(s) within 2 to 5 minutes.  We recommend that when sending messages from your SPOT to allow the message cycle to complete.•    Check-in/Ok and Custom: Acq ...

48. What does an email or SMS notification look like that I send from my SPOT Gen3?

When the SPOT system receives a "Check-In" or "Help" message, it will use the contact information settings that you entered to send notifications to your friends and family. The subject line of the email contains your unit number and if it is a "Check-In" ...

49. My SPOT device does not work properly near airports or when I have another GPS device close by.

SPOT accepts interference from other electronic devices and should not be used in proximity to anything that generates strong electrical fields such as airports, radio towers, other GPS devices, etc.

50. What is Dock Mode and how do I activate it on my SPOT Gen3?

Dock Mode is designed for customers who purchase a SPOT Gen3 for asset monitoring a vessel that is primarily stored on the water. Dock Mode changes the way your SPOT determines new movement from motion activated to distance travelled, to accommodate for t ...