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11. What is the price for roadside service after the 50th mile (80th kilometer)?

Since SPOT Assist Roadside covers tows up to 50 miles (80 km), there will be a charge if any provider tows you beyond 50 miles (80 km) per incident. On average, this runs between $2.50 to $5.00 USD per mile (1.6 km). Some providers may be higher, some may ...

12. What is the Difference Between the HELP (for roadside assistance) and the 9-1-1 Button?

HELP: To access SPOT Assist Roadside Services, you must purchase the upgrade SPOT Assist service in your account. Once purchased, the HELP button is used to alert roadside assistance. Alert 9-1-1:  The 9-1-1 button is used for life threatening emerge ...

13. If a friend has my SPOT unit and I am subscribed to SPOT Assist Roadside Service, are they covered if they press the button?

Yes. Your friend is covered under the five (5) towing/roadside assistance events in the service contract. This event would count against your five (5) towing/roadside assistance events.SPOT Assist Roadside Service is currently available only in the United ...