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1. How do I perform an initial system test for my SPOT Trace?

After activating service and powering on SPOT Trace, perform an initial system test to evaluate: your messaging system, the chosen location of the unit (ensuring the unit has clear line of sight to the sky and can transmit messages) and profile settings. ...

2. How does Trace tracking work?

With SPOT Trace, you can track your asset in near real-time, providing a virtual breadcrumb trail of your asset's location. GPS locations will be sent on predetermined tracking intervals based on your selection in your SPOT Trace account. Get the most out ...

3. What is Suspended Track mode?

SPOT Trace is designed to only send track messages when it detects movement. When it is stationary for more than five minutes, Trace will enter Suspended Track mode. It will automatically send one more track message from the resting location as part of th ...

4. What are SPOT Trace movement alerts?

Receive a notification when new movement is detected on the asset. During the account setup, you will be able to select if you want Movement Alerts enabled/disabled and how long your SPOT Trace must remain at rest before a Movement Alert will be sent. You ...

5. What is a SPOT Trace status message?

Receive a daily alert so you know your asset is secure. The daily alert with GPS coordinates will be sent every 24 hours (based on time of day when the unit is first powered on). The Status feature is DISABLED by default unless otherwise changed during ac ...

6. What do the message indicators (blinking lights) mean on my SPOT Trace?

When SPOT Trace is first powered on or with a quick press of the power button the GPS light notifies you whether or not SPOT Trace is able to see the GPS satellites and obtain a GPS location. Green –The GPS light blinks green for 20 minutes if the unit ...

7. How do I ensure GPS Performance?

SPOT Trace uses an advanced GPS chipset with extremely high sensitivity to give you maximum performance. While the SPOT Trace message transmitter is also very high quality, there may be times when the device will have a GPS signal, but the message won’t ...

8. What kind of coverage does the SPOT Trace offer?

SPOT Trace works around the world, including virtually all of North America, Europe and Australia; portions of South America, North Africa and Asia; as well as hundreds of thousands of square miles off-shore from these areas. It is important that you chec ...

9. When will I receive a movement alert?

Movement alerts are notifications sent from your SPOT device to your contact list indicating your device or asset is in motion.  Tracking mode must be enabled on your device.In order to receive a movement alert, the feature must be enabled from your ...