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  • SPOT E-Commerce(5)
1. How long will my order take to be received?

Once an order is placed, there is a 24 business hour turnaround time to process the credit card. Once this is done, shipping occurs within a 3-5 business day time frame. At each part of the process, the customer should receive a confirmation email indicat ...

2. http://www.findmespot.com E-commerce Shipping and Returns Policy

ReturnsHow Do I Return My Unopened Hardware and/or Unused Service Certificate?Contact Spot Customer Care at 1-866-OK1-SPOT or customerservice@findmespot.com.Provide your ESN, Order ID number and date of purchase/activation along with your customer informa ...

3. Why am I required to enter a credit card when activating even if I received a service certificate?

When purchasing a service certificate you are charged for the price of the service and not the applicable tax. When the service code is activated during the registration process, the user will be required to put in their credit card and they will be charg ...

4. How is the sales tax estimated on my order?

Tax is estimated on your order by doing the following:First, we utilize the actual state sales tax rate and apply that to your order to calculate the state portion of the sales tax.Second, we compare all of the county sales tax rates located in the state ...

5. findmespot.com Politique de retours et livraisons pour le commerce électronique

Retours Comment puis-je retourner mon matériel non ouvert et/ou un certificat de service non utilisé? Contactez le service à la clientèle au 1-866-OK1-SPOT (866-651-7768) ou customerservice@findmespot.com. Indiquez votre NSE (ESN), numéro ID ...