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  • SPOT Personal Tracker(37)
1. Will my messages send if I do not have a GPS fix?

Help and 911 messages will transmit without a GPS fix, but OK and Tracking messages will not. Help and 911 messages were designed to transmit, even if not containing a GPS location, so that if you are using these modes prior to a HELP or 911 message, then ...

2. What type of antenna is inside SPOT? Patch or Helix?

SPOT has a patch antenna because it provides better wide range coverage than a helix. The antenna is located under the SPOT logo, and performs best when the SPOT logo is pointed straight up parallel to the sky.

3. How should SPOT be positioned for best accuracy and results?

The satellite antenna lies directly under the SPOT logo. For best results, position the unit so the SPOT logo is facing up towards the sky in a horizontal position with a clear view of the sky. For tracking, try securing your SPOT on top of the shoulder s ...

4. My SPOT device does not work properly near airports or when I have another GPS device close by.

SPOT accepts interference from other electronic devices and should not be used in proximity to anything that generates strong electrical fields such as airports, radio towers, other GPS devices, etc.

5. What format are the long/lat coordinates? Can they be sent in other formats?

The format used is WGS84. The product developers are aware of interest in other Long/Lat formats and are reviewing the possibility of implementation.

6. What do the green blinking lights mean?

When the lights blink in unison, the unit has a GPS fix. When they blink alternately, move a position with broader exposure to open sky. If you have had 180 degrees of open sky for 20 minutes or longer and your lights are blinking out of sync, your GPS ch ...

7. I sent a message from my SPOT and have already received it, why is my device still transmitting?

SPOT devices are not able to confirm successful delivery of messages.  In everyday conditions it is expected for some messages to be blocked by environmental factors (trees, buildings, hills, etc).  Messages sent from your device will send multi ...

8. If I lend my SPOT to a friend or family member, and they use the SOS feature, who is liable for the expense?

The individual who benefits from the emergency service will be liable for the cost associated with the rescue efforts.We recommend that users take full advantage of the GEOS membership benefit.

9. What apps are compatible with my device?

SPOT offers two different mobile applications that are available for Android and Apple iOS.  The SPOT Connect App is intended for use only with the SPOT Connect.For more information on the SPOT Connect, please visit:  https://www.findmespot.com/ ...

10. How SPOT works?

SPOT products transmit short 1.5 second one-way messages on either 1611.25 MHz in North America and portions of Central America or on 1616.25 MHz throughout the rest of the world.  These frequencies are just above the GPS L1 frequency (1575.42 MHz) u ...