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1. Is there a character limit for my Check-in/OK, Custom, and Help message?

You may customize the messages in your Check-in/OK, Custom, and Help messages from the device settings page in your SPOT account.  The character limit for messages is 110 characters.

2. How do I know that I can depend on the SOS feature working when I really need it?

The SOS feature of the SPOT Gen 3 is the highest priority message sent from the device.  When initiated, the SOS message transmission takes priority of all other messaging schedules.   When SOS mode is initiated, the SPOT will acquire GPS c ...

3. How do I use message profiles?

Message profiles allow you to have different messages and contacts configured to your device based on your activity or the individual using a SPOT device.To access and manage your message profiles, log into your SPOT account and select the My Devices tab. ...

4. What is the battery life of the SPOT Gen3?

SPOT Gen 3 has approximately twice the battery life of the SPOT Satellite GPS Messenger.For reliable performance, use AAA EnergizerĀ® Ultimate Lithium 8x batteries (L92), NiMH rechargeable batteries, or line power. Using USB line power will NOT charge rec ...

5. How accurate is the SPOT Gen3 when reporting a user's position?

The SPOT Gen3 has a location accuracy of approximately 20 ft. (5 m).

6. Can I receive notifications or messages on my SPOT Gen3?

No. The SPOT Gen3 is a one way communication device. SPOT notifies friends, family or an international emergency rescue coordination center with status messages based on situation and need. Ask for Help (or SPOT Assist), Alert S.O.S., Check-In/OK and Trac ...

7. What does an email or SMS notification look like that I send from my SPOT Gen3?

When the SPOT system receives a "Check-In" or "Help" message, it will use the contact information settings that you entered to send notifications to your friends and family. The subject line of the email contains your unit number and if it is a "Check-In" ...

8. How do I update my device settings?

SPOT Gen3 requires a device settings update anytime you change your Track interval or, if you opt-in for Movement Alert or Dock Mode. When a device settings update or firmware update is available for your device, an orange starburst will appear on your SP ...

9. Is there a video explaining how to use my SPOT Gen3?

Please visit https://www.youtube.com/watch?v=ZBUzrKYsRG8 to review basic processes assocaited with the operation of your SPOT GEN3

10. SPOT Gen3 User Manual

To download the English SPOT Gen3 User Manual, click here