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41. How far should other GPS devices be from SPOT to prevent signal interference?

Other devices should be at least 12 inches from SPOT to prevent distortion of GPS coordinates and interference with message transmission.

42. Why am I not getting my email and/or SMS messages?

SPOT sends messages to your contacts when the Check-In/OK, Customer, or HELP buttons are pressed on an active unit with a clear view to the sky. There are a few different issues that could cause a disruption in message transmission:Make sure you have acti ...

43. How do I update my firmware?

The SPOT Device Updater software is required to sync your device and/or update the firmware of your SPOT device.  You will need a computer running Microsoft Windows or MacOS with an internet connection.To download the SPOT Device Updater, you may vis ...

44. Is there a seasonal service plan?

At this time, there are no seasonal service plan options for the SPOT Gen 3.  However, we do offer two options for short term SPOT subscriptions.If you own a SPOT device check out SPOT On Demand.  SPOT On Demand is a short-term service plan for ...

45. How do I share my tracking with other people?

To share tracking in near real-time, we recommend creating a share page from within your SPOT account and sending the link to your contacts.  If you prefer to share your location information after you finish your trip, creating a SPOT Adventure will ...

46. How do I create a share page?

Creating a share page is an excellent way to share your messaging and tracking activity with family, friends, and colleagues.  Please note that your share page will only display SPOT messaging and tracking information moving forward from the time of ...

47. What apps are compatible with my device?

SPOT offers two different mobile applications that are available for Android and Apple iOS.  The SPOT Connect App is intended for use only with the SPOT Connect.For more information on the SPOT Connect, please visit:  https://www.findmespot.com/ ...

48. Can the unit be plugged in to an external power source?

Yes. SPOT Gen3 can be line powered through a 5v USB connection. Using USB line power will NOT charge rechargeable batteries inside the unit and SPOT Gen3 is not waterproof when connected to line power.

49. How should I clean my SPOT Gen3?

Follow these general rules when cleaning the outside of your SPOT:Make sure the power is OFFUse a damp, soft, lint-free cloth and avoid excess moisture near buttons or openingsDo not use aerosol sprays, solvents, alcohol or abrasivesDo not attempt to open ...

50. How do I test my SPOT Gen3 before I leave for a trip?

SPOT performs a self-diagnostic test each time it is powered on. SPOT recommends that you send and verify a Check-In message before each trip. This also allows you to evaluate your entire messaging system, from the operational condition of the SPOT to the ...