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1. How do I update my firmware?

The SPOT Device Updater software is required to sync your device and/or update the firmware of your SPOT device.  You will need a computer running Microsoft Windows or MacOS with an internet connection.To download the SPOT Device Updater, you may vis ...

2. Is my SPOT device considered a Portable Electronic Device by the FAA?

Yes, when SPOT products are used on an aircraft, they are considered a Portable Electronic Device (PED).  Per 14 CFR Part 91.21, the pilot is ultimately responsible for approving the use of any Portable Electronic Devices on their aircraft and must b ...

3. How SPOT works?

SPOT products transmit short 1.5 second one-way messages on either 1611.25 MHz in North America and portions of Central America or on 1616.25 MHz throughout the rest of the world.  These frequencies are just above the GPS L1 frequency (1575.42 MHz) u ...

4. How do I share my tracking with other people?

To share tracking in near real-time, we recommend creating a share page from within your SPOT account and sending the link to your contacts.  If you prefer to share your location information after you finish your trip, creating a SPOT Adventure will ...

5. Finding the best location to send a message?

The ideal environment or location to send a message from your SPOT device would be a horizon to horizon view of the open sky.  There are two satellite constellations that require a line of site to your device to acquire your GPS location and transmit ...

6. What apps are compatible with my device?

SPOT offers two different mobile applications that are available for Android and Apple iOS.  The SPOT Connect App is intended for use only with the SPOT Connect.For more information on the SPOT Connect, please visit:  https://www.findmespot.com/ ...

7. How can the SPOT interference be prevented in aircraft?

In many cases, keeping the SPOT device at least 12-18 inches away from any navigation equipment or GPS antennas will resolve the problem.   This can be difficult in smaller planes as many pilots want to place the SPOT device on the glare shield. ...

8. Why can't I enter my auth code?

If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:•    Ensure you are using the cable that came with the SPOT device.•    Try a different micro USB cable as some c ...

9. How can I determine if the SPOT device transmissions affect the aircraft’s navigation electronics?

Turn on the SPOT device and place it in Tracking mode. If the aircraft navigation system starts to have momentary interference issues at the same intervals that the SPOT device is transmitting Tracking messages, then the SPOT device must be moved or turne ...

10. How do I create a SPOT Adventure?

SPOT Adventures allows you to share your SPOT tracks on a detailed map, add photos, video, and stories with everyone online!To get started, please visit https://www.SPOTAdventures.com and login to your account using the same credentials as your SPOT MyAcc ...