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  • SPOT X(29)
1. When you receive a message, does it deduct from your message count if you do not open the actual message?

Yes; if you received it or you sent it, it counts. Obviously, not if you are on the unlimited plan.

2. How quickly does the message go out after pushing a button?

Once the device has acquired a GPS fix, messages are typically sent out to their destination in 2 to 5 minutes.

3. How do I know if my message was sent?

Your sent messages will be displayed in the Messages screen. The Check-In Message will not display the texts sent, but only the GPS coordinates and date/time it was sent. You also can view your sent messages in your SPOT MyAccount. Before heading off the ...

4. If sending 3 separate messages, how long will it take for the Spot X to send all messages?

The messages are sequential and as soon as Message 1 is acknowledged, Message 2 will start. If Message 1 is not acknowledged or the SPOT X does not receive the acknowledgement, it will continue sending Message 1 up to five times for redundancy to improve ...

5. What is the character limit for email and text?

The maximum is 140 characters for email and text.

6. Why does my character count go down so quickly when I used a typed-in contact?

Because of the larger number of characters that need to be available for email addresses, the address characters are counted as part of the message. You can avoid limiting your character count by adding Contacts before sending your message.

7. What happens if I press the S.O.S. button?

GEOS International Emergency Response Coordination Center provides the S.O.S./911 monitoring included in your Basic Service. Your device will send GEOS your GPS coordinates every 2.5 minutes. Once acknowledged, your GPS location is provided every 5 minute ...

8. Can I cancel an S.O.S. message?

Yes! Lift the protective S.O.S. cover, long press the S.O.S. button for 3 seconds and follow the onscreen instructions. You can also cancel S.O.S. by selecting the Cancel S.O.S. on the S.O.S. screen and following the onscreen instructions.

9. Does the S.O.S. message take priority in the messaging queue?

Yes, the S.O.S. message will always abort other messages in the messaging queue.

10. Does S.O.S. work on a Flex plan during a period of suspension?

The S.O.S. feature will only be available on the device with an active subscription. The S.O.S. feature will not be available when the service is suspended.