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  • SPOT X(33)
1. Do check-in and S.O.S.messages count towards my messaging limit?

Both the S.O.S. and Check-in message do not count towards your messaging limit.

2. Does the SpotX turn off if it's idle?

No, the device does not need to turn off to save battery. The SPOTX uses technology which allows it to use very little power when not actively sending messages or navigating.

3. Will SPOT international customers have MDNs corresponding to their country?

Yes; eventually. Brazil will have their own numbers; Europe will have a European number (from France); South Korea and Japan will have their own number. USA and Canada currently have their own numbers.

4. How do I reset my SPOT X if it becomes unresponsive?

If the SPOT X becomes unresponsive, you may have to do a hard reset. Simply press and hold the Select and Power Button for 12 seconds until the user interface flashes off, then release the buttons. The SPOT X logo should be displayed on the screen. *A ...

5. How does the SPOT X compass work?

1. This is a true compass experience, unlike what is used on Smartphones. 2. Always points North. 3. Needle does not point to the direction you are heading towards. Instead, the needle always points North. 4. The Spot X Antenna should be pointing forward ...

6. Where do I find my ESN and Mobile Device Number?

The ESN and Authorization Code can be found on the SPOT X device by selecting System Settings and scrolling to and selecting SPOT X Info. The ESN can also be found on the bottom of your SPOT X retail box or on the back of your device.

7. How to download the firmware updater?

Learn step by step how to download the firmware updater with this How to Video ...

8. Can I cancel an S.O.S. message?

Yes! Lift the protective S.O.S. cover, long press the S.O.S. button for 3 seconds and follow the onscreen instructions. You can also cancel S.O.S. by selecting the Cancel S.O.S. on the S.O.S. screen and following the onscreen instructions.

9. Does the S.O.S. message take priority in the messaging queue?

Yes, the S.O.S. message will always abort other messages in the messaging queue.

10. Does S.O.S. work on a Flex plan during a period of suspension?

The S.O.S. feature will only be available on the device with an active subscription. The S.O.S. feature will not be available when the service is suspended.