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  • SPOT X(33)
1. Do check-in and S.O.S.messages count towards my messaging limit?

Both the S.O.S. and Check-in message do not count towards your messaging limit.

2. Does the SpotX turn off if it's idle?

No, the device does not need to turn off to save battery. The SPOTX uses technology which allows it to use very little power when not actively sending messages or navigating.

3. Will SPOT international customers have MDNs corresponding to their country?

Yes; eventually. Brazil will have their own numbers; Europe will have a European number (from France); South Korea and Japan will have their own number. USA and Canada currently have their own numbers.

4. How do I reset my SPOT X if it becomes unresponsive?

If the SPOT X becomes unresponsive, you may have to do a hard reset. Simply press and hold the Select and Power Button for 12 seconds until the user interface flashes off, then release the buttons. The SPOT X logo should be displayed on the screen. *A ...

5. How does the SPOT X compass work?

1. This is a true compass experience, unlike what is used on Smartphones. 2. Always points North. 3. Needle does not point to the direction you are heading towards. Instead, the needle always points North. 4. The Spot X Antenna should be pointing forward ...

6. Where do I find my ESN and Mobile Device Number?

The ESN and Authorization Code can be found on the SPOT X device by selecting System Settings and scrolling to and selecting SPOT X Info. The ESN can also be found on the bottom of your SPOT X retail box or on the back of your device.

7. How to download the firmware updater?

Learn step by step how to download the firmware updater with this How to Video ...

8. Why did it take several minutes to send my messages?

The Spot X sends redundant messages to improve the delivery probability of those messages. This process may extend the amount of time a message is delivered but other variables may also delay the message delivery time like: Obstruction Spot X Antenna O ...

9. Does S.O.S. work on a Flex plan during a period of suspension?

The S.O.S. feature will only be available on the device with an active subscription. The S.O.S. feature will not be available when the service is suspended.

10. How SPOT works?

SPOT products transmit short 1.5 second one-way messages on either 1611.25 MHz in North America and portions of Central America or on 1616.25 MHz throughout the rest of the world.  These frequencies are just above the GPS L1 frequency (1575.42 MHz) u ...