What happens for my Roadside Assistance if in the rare case I don’t have a GPS fix?
Author:SPOT Marketing Team Article Reference #:AA-00053 Views:4561 Date Added:2009-05-04 12:00 AM Last Updated:2018-10-04 06:14 AM 3.95 Rating/ 6 Voters

NSD cannot dispatch Roadside Assistance without knowing your location. If NSD receives a message without a GPS fix, NSD will contact the roadside primary and secondary contact numbers to try to determine your location. If you see the LEDs above the ON/OFF and HELP buttons blink out-of-synch, you must either: 1) Follow the GPS Fix instructions, or 2) move to a location with a clearer view of the sky. The LEDs will blink at the same time if you have a GPS Fix. NSD will dispatch once they have location information.

SPOT Assist Roadside Service is currently available only in the United States and Canada.

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